高级质量工程师 Senior QE

职位类别： 品质工程师

1	Quality 
1.1	Responsible for dealing with Asia customer complaints and warranty Charge communication. Minimize warranty charge to Plant. 
1.2	Regular check OEM’s supplier management website to get the warranty information as well as performance (score card). Sharing the relative warranty, complaint or performance with internal team. 
1.3	Collection of the actual information for the complaint from customers, getting the failure samples back and pass to plant team for analysis. 
1.4	Tracking the failure mode analysis or corrective action from plant window, review the failure mode analysis or corrective action with plant team.
1.5	Following up the feedback from customers, reject the unreasonable charge to Flexfab according to plant team’s sufficient evidence.

2	Sales Support
2.1	Support customer visit with technical support.
2.2	Collect competitors’ information and customer forecast information to support Sales strategy update.
2.3	New market investigation and product promotion activities

SKILLS AND ABILITIES REQUIRED任用资格
1 Bachelor’s degree or equivalent in engineering.
2	Strong communication skills.
3	Minimum 5 years’ experience in customer quality communication at automotive industrial.
4	English language - written/spoken (priority)
5	Ability to problem-solve by using “8D Process, QC tools, 5Why, Error-proof, DOE” etc. 
6	Good command of MS office, such as Excel\PP. 
7	Strong ability to work under pressure. Be able to adapt nonscheduled business trip. 

• 年龄要求： 不限
• 语言要求：英语